As a Recovery Care Caseworker, you can help communities navigate the aftermath of crises by providing support to individuals and families. Your impact goes beyond paperwork – it's in the restored smiles, renewed strength, and the sense of community we rebuild together. This 2024, resolve to volunteer and become a catalyst for healing after disasters.
Responsibilities include but are not limited to:
- Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
- May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
- Conduct Follow-up and Recovery Planning Services
- Provide Internal Referrals and External Referrals.
- Assist with problem-solving and advocacy upon request
- Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.
- Services may be provided in person or virtually.
- Work with community recovery partners to plan for community recovery needs and long-term recovery activities.
Preferred qualifications:
- Able to treat clients with care, comfort and concern.
- Demonstrated commitment to the mission of the American Red Cross.
- Demonstrated ability to work well in stressful situations and in a team-oriented setting.
- Demonstrated interest in learning about community resource organizations.
- Treats people equitably and works effectively with diverse populations
- Comfortable with technology
Customer Focus
Is dedicated to meeting the expectations and requirements of clients, internal and external customers; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect.
Manages Diversity
Treats people equitably; works effectively with diverse populations.
For more information go to: https://volunteerconnection.redcross.org/?nd=lead&a=60740&h=193&p=1864067
